Delete your MoonsJob account

This page applies to the MoonsJob mobile app and the MoonsJob website operated by MoonsJob.

If you are signed in, you can delete your account yourself:

1. Open Settings → Security.
2. Scroll to Delete account.
3. Confirm by typing DELETE. If you signed up with a password, enter your current password as well.
4. Tap Delete my account. Deletion is immediate and permanent.

Go to Security settings

If you cannot sign in, email support@moonsjob.com from your registered address with subject MoonsJob account deletion request. We will verify ownership and process the request (typically up to 30 days).

When your MoonsJob account is deleted, we remove or irreversibly anonymise:

• Account credentials and login identifiers (email, authentication data)
• Profile information (name, headline, phone, location, skills, experience, education)
• Uploaded files such as resume, avatar, banner, and company logo
• Job applications you submitted as a candidate
• Jobs you posted as a recruiter (removed from public listings)
• Network connections, connection requests, and profile visit records tied to you
• Messages and conversations associated with your account
• In-app notification records for your account

We may retain limited information when required for legitimate purposes:

• Legal / fraud prevention: records needed to investigate abuse, comply with law, or resolve disputes (typically retained up to 90 days, or longer if legally required).
• Backup systems: encrypted backups may keep residual copies for a short period until rotated (typically up to 30 days).
• Aggregated analytics: anonymised statistics that cannot identify you may be kept.

Questions about deletion or privacy: support@moonsjob.com.